Inbound webhook URL
Helpefi provides a dedicated Zapier hook URL from Settings → Integrations.
Zapier automation
Automate Helpefi with Zapier No-code workflows
Send ticket events to Zapier and trigger actions across thousands of apps without writing code.
Ticket event triggers
Use Zapier to react to support activity and sync data to spreadsheets, CRMs, and internal tools.
Enable when you need it
Turn Zapier on from Settings → Integrations without affecting other connectors.
Frequently asked questions
- Is Zapier included on all plans?
- Zapier is available with the Integrations add-on or Enterprise plan.
- Can Zapier create tickets in Helpefi?
- Use Helpefi webhooks and REST API alongside Zapier for custom inbound workflows.
Connect Zapier to your helpdesk
Enable Zapier from Settings → Integrations and paste the hook URL into your Zap.
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